FAQ

Pillow Info

Barb Lewis pillow shams are made with luxury, vintage fabrics and are limited in editions. Pillow shams are dry clean only. 

Our feather filled pillow is vacuum packed for shipping purposes. Once unpacked, we recommend fluffing your pillow but allowing at least 24 hours for it to puff up to its normal state. Pillow inserts can be washed in cold water using a mild detergent and tumbled dry low with dryer balls. 

Return Policy

All sales are final. Once an order has been confirmed, it is processed and cannot be modified and/or cancelled. 

Worldwide Shipping

Canada

• Orders less than $120: $15 CAD
• Orders greater than $120: Free

USA

• Orders less than $150: $20 CAD
• Orders greater than $150: Free

International

• Barb Lewis cannot offer free shipping on international orders at this time

Orders typically ship within 3-5 business days. You will receive an email with your tracking information once your order ships. 

Please note that all international orders are subject to duty and custom fees. We are not responsible for these charges and they are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes imposed by your country. If you refuse to pay for duties and taxes and there is a refusal upon delivery, you will not be reimbursed for your order.